Three of the most important factors when choosing a solicitor are expertise, service and value for money.
STEP is the leading worldwide organisation for solicitors working in this area of law and they allow certain members to use the letters ‘TEP’ after their name. For a solicitor to call themselves a TEP they must first prove to the board of STEP that they have sufficient expertise and experience. This often involves completing a two year diploma and meeting the minimum requirement of years of experience. This is in addition to any qualifications as a solicitor. TEPs are considered to be the foremost experts in this area of law and by choosing a TEP to handle your legal matters, you can be sure that they have sufficient expertise to handle your legal matters.
Good service is very subjective and every person has a different interpretation. Service to us means answering telephone calls and emails promptly. It means being available at a time to suit you rather than a time to suit us. It means dedicating the time to listen and fully understand you. It also means being friendly, approachable and being there whenever you need us. If you work during the day, you want to be sure that your solicitor can speak with you outside of your normal working hours. If you prefer face to face meetings, it is important that your solicitor is prepared to meet you at a time to suit you. Chemistry is very important and you must be able to trust your solicitor.
Good value doesn’t always mean the cheapest. Equally, paying the most doesn’t always mean you receive the best. Value means you receive the expertise and service that is equal to the price you pay. When comparing quotes, it is important to take into account what you receive for your money.